Privacy Policy

This policy statement sets out the data processing practices carried out through the use of the Internet and World Wide Web by Llangollen Hotels Ltd.  If you have any requests concerning your personal information or any queries with regard to these practices please contact us using our contact us form.

We collect personal information from visitors to this web site through the use of enquiry and booking forms and every time you e-mail us your details.

We process personal information collected via this website for the purposes of:

Dealing with your requests
Providing reservation services
Tailoring our services to your requirements and preferences
Providing you with information about products and services we offer

We will not sell this information and will only disclose it to other companies within the Llangollen Hotels group and any suppliers we engage to process data on our behalf.

We use cookies (small files which are stored on your hard drive by our browser) to monitor your use of the Website during the time you access it. However we do not use the information these cookies collect at any point after you have stopped accessing the website.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us, you acknowledge and agree to our processing personal data in this way.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You can opt out of receiving communications from us at any time by sending an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it